Normal turnaround time for your item to be shipped is 1-3 days. In times of heavy volume we may take up to 5 days to ship.You are notified as soon as your item leaves the studio. We ship primarily through the U.S. Postal Service unless you specifically request otherwise. As always, we want you to be 100% happy, but in the unfortunate event that you would like to return your purchase we will issue a complete refund as soon as we receive the items back in the condition they were sent!