Things you need to know


What are the items made from?

The patterned fabrics are a performance lycra or performance cotton, soft and a bit stretchy allowing for movement and ease during your most vigourous of activities. Most are printed in Durham, North Carolina using eco-friendly printing and water based inks. The company prints on demand thereby eliminating excess waste, and fabrics have been tested free of formaldehyde and lead.  While some of the hats can be purchased unlined, most items are lined with a revolutionary textile made from the bamboo plant. It naturally resists microbes (bacteria and fungus), is sustainable and eco-friendly, and wicks moisture away from the skin! eko-banz is working towards using 100% eco-friendly, artist inspired prints and textiles. Patterns designed in house or 10% of every yard purchased goes to the designer. From start to finish handmade in the USA.

How do I care for my hat or neck warmer?

Easy to wash and dry, requiring no special instructions.  Hand washing, however, is always a preferable method of washing items if you want them to last longer, and these lightweight items would hang dry overnight!

How do I order a custom size?

Place the item in your cart and checkout as you normally would.  I will e-mail you once I receive your order to get the specific sizing needed.  Extra-large to extra-small, I can make what you need.

What if I want to return the item I ordered?

No problem! Just e-mail me and let me know you would like to return your purchase.  As long as it is within 21 days of the date it was shipped just package it up and send it back again...I will refund 100% of the purchase price, not including the shipping fees, once I receive the item.  Please note the item needs to be in new, unworn condition in order for the purchase price to be refunded. 

How is my order packaged?

All orders arrive in a colorful organza drawstring bag, ready for gifting to yourself or a special someone!  If it is a gift please let me know and I would be happy to include a note with it!

 

I am dedicated to prompt communication, quality products and happy customers.